Understanding Payment Statuses

Understand what each payment status means in your Inflow Dashboard.

Overview

Each payment processed through Inflow includes a status label to help you understand its progress and outcome. These statuses reflect key points in the lifecycle of a transaction—from initiation to settlement.


Status Reference Table

StatusDescription
IncompleteThe payment was initiated but not completed by the customer.
AuthorizedFunds have been approved but are not yet settled to your account.
SettledPayment has been successfully received and added to your balance.
FailedThe payment failed (e.g., due to bank error, invalid account, or timeout).
CanceledThe user canceled the payment before it could be completed.

Status Use Cases

  • Incomplete: May occur if the customer leaves the checkout page.
  • Authorized: Useful for delayed settlement methods such as cards.
  • Failed: Review error logs or customer contact if recurring.
  • Settled: The transaction has been finalized and funds are available.