Notification Preferences

Available via: Dashboard only

Inflow sends a small number of transactional emails out of the box. From SettingsNotifications you can enable or disable each one independently.

Types of Notifications

Notification TypeRecipientDescription
Payment Received (payment_success)You (the merchant)Sent to your account email every time a customer successfully completes a payment.
Deposit Received (deposit_success)You (the merchant)Sent when funds are deposited into your merchant balance — payouts from card processors, virtual IBAN deposits, etc.
Customer Payment Confirmation (customer_payment_success)Your customerSent to the payer as a payment confirmation / receipt, with a one-click cancel link when the payment is part of a subscription. Disable this if you handle customer-facing receipts in your own product.

How to Update Preferences

  1. Go to Settings in your Inflow Dashboard.
  2. Click on Notifications.
  3. Toggle each notification on or off independently.

Changes are saved automatically and applied to the next event — emails already in the queue are not retroactively cancelled.

What "Disabled" Actually Does

Disabling a notification turns off the corresponding email only. It does not change webhook delivery, dashboard activity feeds, or any other side-effect of the underlying event. If you disable customer_payment_success, your customers stop receiving Inflow's receipt email but the payment, the webhook, and the dashboard entry are unaffected.

For more granular, real-time event notifications (e.g., payment status transitions, subscription lifecycle events, refunds), set up Webhooks via the API. Webhooks are independent from these email preferences.