Account

Available via: Dashboard only

The Account tab is the first tab in Settings. It has five sections: business verification, your business profile, two-factor authentication, language and branding.

How to Access

1. Open your Inflow Dashboard.
2. Go to Settings → Account. It's the default tab, so clicking Settings opens it directly.

Every member can open the Account tab. Editing the business profile and branding requires access to merchant settings; members without it see the values as read-only. See Roles and Permissions.

Business Verification

Before you can receive payouts, Inflow verifies your business. Business accounts see KYB verification; individuals see KYC verification.

The status next to the title shows where you are:

Clicking the button opens the verification page, where you complete the steps. Until your business is verified, an Account not verified card also appears at the bottom of the sidebar, with a Verify now shortcut.

Business Profile

Click Save to apply your changes, or Cancel to discard them. Changes apply to future payments only; they don't change descriptors on charges that were already made.

Why the statement descriptor matters

An unrecognised line on a bank statement is the most common cause of customer-initiated chargebacks: the customer doesn't recognise the charge and disputes it with their bank. A clear descriptor reduces disputes.

• Match, or clearly map to, the brand name customers know you by.
• Avoid generic words like PAYMENT or STORE.

Why you don't see more fields

Your legal entity name, registered address and tax ID are captured during onboarding and locked once your business is verified, because they're part of your compliance file. To change any of them, contact [email protected].

Two-Factor Authentication

Two-factor authentication (2FA) protects your sign-in with a 6-digit code from an authenticator app such as Google Authenticator, 1Password or Authy. It's personal to you as a member, not to the business, and applies on every business you belong to.

Turning on 2FA

Click Set up 2FA. Scan the QR code with your authenticator app (or enter the setup key), then enter the 6-digit code it shows to confirm. From then on, you enter a code from your authenticator app each time you sign in, and you're signed out of your other sessions.

When you turn on 2FA, Inflow gives you 8 recovery codes. Save them somewhere safe, outside the device that holds your authenticator app: you won't be able to see them again.

Managing 2FA

Once 2FA is on, the section shows when you turned it on, with two actions:

Actions that ask for a fresh code

Even when you're signed in, Inflow asks for a new 6-digit code right before sensitive actions. A stolen session alone isn't enough to move funds: whoever acts also needs your authenticator app at that moment.

Approving payouts requires 2FA. If you're a payout approver, turn it on so you can approve. See Payout Approvals.

Creating or revoking API keys, managing webhooks and changing team members don't ask for a fresh code. Protect your dashboard sign-in accordingly.

Best practices

• Turn on 2FA for every member with the Owner or Admin role.
• Keep your recovery codes outside your password manager if possible, for example printed and stored securely.
• Revoke API keys a former teammate had access to. See Developers.
• Combine 2FA with payout approvals so a single compromised account can't move funds alone.

Language

Choose the language the dashboard is shown in. It's personal to you as a member: other members of your business keep their own language.

Click the selector and pick a language:

The dashboard is available in English, Deutsch (German), Español (Spanish), Français (French), Italiano (Italian), Nederlands (Dutch), Polski (Polish) and Português (Portuguese).

The dashboard reloads in the new language. Along with menus, pages and messages, these follow it too:

In amount fields, type amounts the way your language writes them, for example 1.234,56 in German. They're always saved as the same amount.

Your choice is saved on your account, so it follows you to any browser or device you sign in on. Until you choose one, the dashboard uses your browser's language if it's one of the above, and English otherwise. You can also pick a language on the sign-in and onboarding pages, before you have an account.

Branding

Set the logo and colour that represent your business on Inflow products such as hosted checkout pages and payment links.

Next to these settings, a live preview shows how your checkout looks with your branding, on desktop or mobile. A new logo appears in the preview once you save. The preview is shown to members who can create checkout sessions.